What is a cookie?
A cookie is a small file of letters and numbers that is stored on your computer, tablet, mobile phone, or other device when you visit a website. Cookies contain information that is transferred to or read on your device and allow websites to recognise devices and store certain information, such as user preferences. Cookies are used to distinguish you from other users of our website. This helps us to provide you with a useful experience when you browse our website and also allows us to improve our websites.
We and our third-party service providers use session cookies, which link your actions during a particular browser session and expire at the end of that session, as well as persistent cookies, which remain on your device and allow us to remember your actions or preferences across multiple browser sessions.
What cookies do we use and why?
The cookies used on our website are categorised as follows:
'Strictly Necessary' cookies let you enter and move around the website and use essential features. Without these cookies, services and information you have asked for cannot be provided. We use these Strictly Necessary cookies primarily to identify you as having confirmed your eligibility to enter and use our website, and to make sure you connect to the right service on our website when we make any changes to the way the website works. Accepting these cookies is a condition of using the website, so if you prevent these cookies, we cannot guarantee your use of our website or how the security on our website will perform during your visit.
Performance and analytics
'Performance' cookies collect information about how you use our website, such as which pages you visit and any errors you experience. These cookies are used to help us improve how our website works and understand what interests our users. We use Performance cookies for:
- Analytics, to provide a variety of statistics on how our website is used;
- Error management, to help us improve the website by measuring any errors that occur;
- Design testing, to test different designs of our website to improve the users' experience; and
- Website analytics, which enable us to collect, either directly or through third-party service providers, certain technical and navigational information, such as your computer or device type; operating system version; browser type and version; user agent string; internet connection type; mobile network provider; date and time of your visit; time since your last visit; web pages you view; links you click; searches conducted on our websites; the internet protocol (IP) address used to access our websites; your general geographic location (e.g. your city, postal code, or metropolitan region); and the website visited before our websites. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems. We also analyse this information, with the assistance of our service providers, to improve our web design and functionality, to enhance our ability to serve you and your accounts, and to tailor our communications to you regarding our products and services.
Some of our Performance cookies are managed for us by third parties. However, we do not allow the third party to use the cookies for any purpose other than those listed above.
'Functionality' cookies help to provide services or to remember settings to improve your visit. We use Functionality cookies primarily to identify whether and when you've visited our website previously. Some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.
For more information about Interest-Based Advertising and how to opt out, please visit:
- Network Advertising Initiative (NAI) opt-out page, available at www.networkadvertising.org/choices;
- Digital Advertising Alliance (DAA) opt-out page, available at www.aboutads.info/choices;
- Digital Advertising Alliance of Canada (DAAC) opt-out page, available at http://youradchoices.ca/choices/;
- European Interactive Digital Advertising Alliance (EDAA) opt-out page (available in 27 languages), available at http://www.youronlinechoices.eu/; and
- Australian Digital Advertising Alliance (ADAA) opt-out page, available at http://www.youronlinechoices.com.au/opt-out/.
How to withdraw your consent or delete or block our cookies
If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. The help feature on most web browsers will tell you how to prevent your browser from accepting new cookies, how to receive notice when a new cookie is set, and how to disable cookies altogether. However, if you choose to block or delete cookies, certain features of our websites may not operate correctly.
If you change the settings on your web browser, you will be presented with the consent option again the next time you visit our website.
For further information about deleting or blocking cookies, please visit: http://www.allaboutcookies.org/manage-cookies/.